Store Policies

Shipping & Returns

Everything you need to know about our shipping rates, delivery times, and 100% free return policy.

Shipping Information

Standard Shipping Rates Apply

  • Please allow 1 Day for Processing
  • 2-3 days for Shipping
  • Orders are usually shipped within 1-2 Business Days
  • Delivery usually takes around 4-7 Business Days
  • Curbside pickup is also available

Tracking Your Order

A USPS tracking number will be provided via text and email after your order has been shipped. Once your order has shipped, you can use this number to track your order on our website or on the carrier's website.

Changing Order Information

Before completing your order, please double-check to ensure all order details and shipping information is correct. If any changes need to be made to your shipping information after your order is submitted, please email us at Marketing@netzwork.me for the correction to possibly be made.

In your email, please include your Full name, Order Number, and correct shipping address. Customers will be responsible for any expenses incurred for this change.

Refunds & Returns

100% Free Returns & Exchanges

Your safety and satisfaction are important to us. We offer 100% free returns or refunds on all our products. Refunds are eligible up to 60 days from purchase.

How to Request a Refund/Return

Simply contact us and a friendly representative will assist you. We are committed to great customer service, deeply value our customers, and are committed to exceeding your expectations. Our customers come first.

Need Assistance?

We offer 24/7 live chat support. Feel free to message us anytime.